Privacy Policy

1. Who We Are

DriveHub ATL ("DriveHub," "we," "us," or "our") operates the website located at drivehubatl.org and provides vehicle rental, fleet management, parking, and auto service solutions across Atlanta, Miami, and Tampa. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number
• Driver information — driver's license state, vehicle preferences, intended use
• Reservation details — pickup and return dates, rental type, vehicle selection
• Payment information — processed securely through Stripe; we do not store card numbers
• Vehicle information — make, model, year, tag number (for service requests)
• Communications — messages you send us through contact or service forms

We may also automatically collect limited technical data such as browser type, IP address, and pages visited through standard web server logs.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm vehicle reservations and payments
• Respond to inquiries, service requests, and parking reservations
• Communicate booking confirmations, updates, and follow-ups
• Manage membership interest and fleet owner relationships
• Improve our website, services, and customer experience
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Payment Processing

All payments are processed by Stripe, a PCI-compliant payment processor. When you complete a reservation, your payment details are transmitted directly to Stripe and are never stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.

5. Email Communications

When you submit a form on our website, we use Resend to deliver transactional emails (booking confirmations, service request receipts, etc.). We do not send unsolicited marketing emails. You may contact us at any time to opt out of future communications.

6. Data Storage & Security

Your information is stored in a secure database provided by Supabase, which uses industry-standard encryption in transit and at rest. We take reasonable precautions to protect your data from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, provide our services, resolve disputes, and comply with legal requirements. You may request deletion of your personal information at any time by contacting us.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of non-essential communications

To exercise any of these rights, contact us at drivehubatl@gmail.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: